This book comes to the reader with excellent credentials.All chapters have been drawn from learning materials prepared for the Management Education Scheme by Open Learning (MESOL) and it has been selected as the prescribed text for students from the health and social care sector who are undertaking the Professional Certificate in Management of the OU Business School.
With 18 chapters ranging in topics from Your Job As A Manager through to Service Planning, Accountability & Risk via such interesting sections as Working With Standards and Mapping The Service Environment, this book attempts to cover all the aspects of a manager's job. However, despite excellent material, one is left with feeling that most of the chapters are simply an introduction to the subject, rather than an in-depth analysis of the topic.
However, the material that is covered is considered from the perspective of health and social care which is a delight for regular readers of management books! Authors of the original material included Social Care managers, GP practice managers, NHS training managers and university lecturers - so there can be no accusations that they do not understand our environment. Indeed, the numerous case studies display an awareness of this field that is normally not seen in standard texts.
So, overall, a huge recommendation to add this book to your collection. Even better, add it to your Learning Resource Centre - just don't think that it is the final word!
